Enterprise always lets me down ..whenever I rent a specific car and get to my destination, they never have the car I selected available. Sitting at the enterprise desk waiting as the rep figures out Omid the car is available or not is miserable lol
eddie, you have A WAY of delivering the poison that doesn’t sadden me, but actually makes me want to shout from my rooftop…and in this case tackle a tech ceo
p.s. i read this ravenously, as i deal with this hopeless big tech related rage far too often
Oh man, what an awful experience! I 100% agree with your assertions in the last 1/3 of this…all of these models are set up to ensure that people get reeeeeal used to not being able to get justice, especially when they’re trying to get it from a company or “business owner.” I’m mystified too by this massive take-town of the government, and mostly have concluded that a lot of people are just uninformed and not smart enough to realize that maybe they should become informed before shouting “burn it to the ground!” with the other chimpanzees. Like, what do they think the government is FOR? I guess it will only hit people when they need services that suddenly don’t exist…and by then “their side” will be calling them losers for needing services. What a country.
thanks for sharing your experience. the whole thing sounds awful. You make a really good point that big government institutions aren't efficient, but that there are other things that they're designed to solve for, like not getting ripped off by someone "sharing" their car with you.
feeling you deeply dawg. thanks for writing in detail your experience because this is the only way - to tell the world - to write the wrongs as big tech makes everything so polished so efficient but doesn’t do the thing necessary to be the good business in which when shit hits the fan that’s the test of whether the business is a true business not some jackass who had a cool idea and telling it to someone in some local gathering of entrepreneurs who has no inclination of being a thorough entrepreneur just a person with a cool idea. Bravo. Never dealing with this shit company EVER
Best read of the week-end...nay, of the y-t-d! I feel for the excruciating experience you suffered, as I can't truthfully share anything comparable, coz we scrupulously avoid "the sharing economy" and its shitty apps like bubonic plague. But, how right you are about - LOL! - "customer service", whether in the public or private domain, and how rampant ENSHITTIFICATION has crushed our collective soul and spirit.
“This entire ordeal was bound to fail because you cannot trust individuals to do the right thing especially not in business.” This why I hate the saying it’s just business it’s not personal; it’s usually said by some shitty mf who wanna do some shady shit. That saying is so ass
Appreciate you, but more and more I'm feeling like we're past the point of no return.
All you say is true about the social contract between business and the "sharing economy" but perhaps the more fundamental problem is our inability to establish a baseline truth upon which interested parties can agree. Madison solution to faction in Federalist No. 10 "...[one] method of removing the causes of faction... [is] by giving to every citizen the same opinions, the same passions, and the same interests..." could never have predicted social media. I don't think we're up to the task.
Damn much respext digging in the federaliat paper crates…maybe not opinions but at a baseline agreeementnon values feels essential. Without that, can u even have a union?
such a bananas story - thank you for sharing. i totally agree. technology promised to make our lives easier but automated everything, removed accountability and minimized the human contract. grateful for it to be illuminated in this way. thank you and so glad you and your family are safe!
Thanks Jenna 🙏🙏 the humanity displaced by technology is at the core of everything that feels bad right now. I dont think its about reverting to pre-internet but I do think as a society we all need to acknowledge the water’s edge of tech’s utility.
Unfortunately this has been similar to my experience with Airbnb, owners that will try and fraud you over a negative experience. I’ve since learned : don’t engage with customer service, they can’t solve the problem, and if they charge you then dispute the charge with your credit card. Sad that in this business you can’t trust anyone and that’s the only way to survive
What a trash heap of an experience I’m sorry that happened to you. And literally the dismissal by the alleged vehicle owner(s) of any sort of facts is such a horrific parallel to so many facets of life rn
Literally developing a documentary about how the platforms have commodified every single aspect of life and right now a very valuable commodity is an inflammatory political opinion. Which has not only made the trolls and the techno barons filthy rich but also taken a sludge hammer to an already fragmented America. These people want neo feudalism with the CEO king, people need to wake the hell up.
This is low key the greatest endorsement of Enterprise Rent A Car since their founding in 1957.
Shout out enterprise rent a car
they do the dirt too with weird insurance partners with cases like this all day
Now that I think about it, Enterprise has never let me down either. I took them for granted...
Enterprise always lets me down ..whenever I rent a specific car and get to my destination, they never have the car I selected available. Sitting at the enterprise desk waiting as the rep figures out Omid the car is available or not is miserable lol
That has happened to me once. I think they gave me a free upgrade or something. But yeah it was annoying.
I'm steady-eddie (pun intended) Enterprise as well!
Emerald Club for Life
eddie, you have A WAY of delivering the poison that doesn’t sadden me, but actually makes me want to shout from my rooftop…and in this case tackle a tech ceo
p.s. i read this ravenously, as i deal with this hopeless big tech related rage far too often
🤝 glad it lands bro
🤜🤛
Oh man, what an awful experience! I 100% agree with your assertions in the last 1/3 of this…all of these models are set up to ensure that people get reeeeeal used to not being able to get justice, especially when they’re trying to get it from a company or “business owner.” I’m mystified too by this massive take-town of the government, and mostly have concluded that a lot of people are just uninformed and not smart enough to realize that maybe they should become informed before shouting “burn it to the ground!” with the other chimpanzees. Like, what do they think the government is FOR? I guess it will only hit people when they need services that suddenly don’t exist…and by then “their side” will be calling them losers for needing services. What a country.
thanks for sharing your experience. the whole thing sounds awful. You make a really good point that big government institutions aren't efficient, but that there are other things that they're designed to solve for, like not getting ripped off by someone "sharing" their car with you.
feeling you deeply dawg. thanks for writing in detail your experience because this is the only way - to tell the world - to write the wrongs as big tech makes everything so polished so efficient but doesn’t do the thing necessary to be the good business in which when shit hits the fan that’s the test of whether the business is a true business not some jackass who had a cool idea and telling it to someone in some local gathering of entrepreneurs who has no inclination of being a thorough entrepreneur just a person with a cool idea. Bravo. Never dealing with this shit company EVER
Best read of the week-end...nay, of the y-t-d! I feel for the excruciating experience you suffered, as I can't truthfully share anything comparable, coz we scrupulously avoid "the sharing economy" and its shitty apps like bubonic plague. But, how right you are about - LOL! - "customer service", whether in the public or private domain, and how rampant ENSHITTIFICATION has crushed our collective soul and spirit.
Major props, my man!
“This entire ordeal was bound to fail because you cannot trust individuals to do the right thing especially not in business.” This why I hate the saying it’s just business it’s not personal; it’s usually said by some shitty mf who wanna do some shady shit. That saying is so ass
Appreciate you, but more and more I'm feeling like we're past the point of no return.
All you say is true about the social contract between business and the "sharing economy" but perhaps the more fundamental problem is our inability to establish a baseline truth upon which interested parties can agree. Madison solution to faction in Federalist No. 10 "...[one] method of removing the causes of faction... [is] by giving to every citizen the same opinions, the same passions, and the same interests..." could never have predicted social media. I don't think we're up to the task.
Damn much respext digging in the federaliat paper crates…maybe not opinions but at a baseline agreeementnon values feels essential. Without that, can u even have a union?
Ain’t feeling that way! Keep up the good work Eddie. :)
Phenomenal essay, Eddie. This did more to change my perspective on DOGE than the dozens of NYT OpEds published on the subject since January.
Appreciate u Sudol!
Enterprise ride or die over here
such a bananas story - thank you for sharing. i totally agree. technology promised to make our lives easier but automated everything, removed accountability and minimized the human contract. grateful for it to be illuminated in this way. thank you and so glad you and your family are safe!
Thanks Jenna 🙏🙏 the humanity displaced by technology is at the core of everything that feels bad right now. I dont think its about reverting to pre-internet but I do think as a society we all need to acknowledge the water’s edge of tech’s utility.
Exactly!
Unfortunately this has been similar to my experience with Airbnb, owners that will try and fraud you over a negative experience. I’ve since learned : don’t engage with customer service, they can’t solve the problem, and if they charge you then dispute the charge with your credit card. Sad that in this business you can’t trust anyone and that’s the only way to survive
What a trash heap of an experience I’m sorry that happened to you. And literally the dismissal by the alleged vehicle owner(s) of any sort of facts is such a horrific parallel to so many facets of life rn
I love Sabrina Carpenters Brown Sugar Shaken Espresso.
Just glad to hear that you made it to your new home 🏡...
Literally developing a documentary about how the platforms have commodified every single aspect of life and right now a very valuable commodity is an inflammatory political opinion. Which has not only made the trolls and the techno barons filthy rich but also taken a sludge hammer to an already fragmented America. These people want neo feudalism with the CEO king, people need to wake the hell up.